Privacy Policy

7xFlow helps online shops answer comments and messages on their Facebook Pages and Instagram professional accounts, and collect cash-on-delivery orders. This policy explains what data we handle and why.

Data we receive from Meta

• Your name, Facebook user ID and the access tokens you grant when you connect your account.
• The Facebook Pages and Instagram professional accounts you connect, with their names and IDs.
• Comments and messages that people send to those Pages and accounts, including the sender's name and ID.

Data customers give in an order

Name, phone number, city, address and product choices that a customer enters on a shop's order page.

How we use it

• To post the replies and send the messages that the shop has set up.
• To show each shop its own orders and send the shop owner alerts on Telegram.
• To keep the service secure and fix problems.

We do not sell personal data and we do not use it for advertising.

Who can see it

Each shop sees only its own comments, messages and orders. Order alerts are sent to the Telegram account the shop owner chooses. Our hosting provider stores the data on our behalf.

How long we keep it

We keep data while the shop's account is active. When a shop disconnects or deletes its account, we delete its access tokens, comments and messages within 30 days, and its orders unless the shop exported them.

Deleting your data

See our data deletion instructions, or email support@7xdevs.com.

Contact

Questions about this policy: support@7xdevs.com